Useful Information for Temporary Workers
Have you started working with us and want to know how and where to handle important matters in Poland?
We are here to help you understand everything step by step.
Dep. for Foreigners Affairs
Legalize yout stay and work
ZUS
Social Insurance Institution
NFZ
Your free healthcare in poland
Voivodeship Office – Department for Foreigners Affairs – THIS IS WHERE YOU LEGALIZE YOUR STAY AND WORK IN POLAND
One of the most important institutions you should know is the Voivodeship Office – Department for Foreigners’ Affairs.
This is a government institution responsible for matters related to foreigners who do not hold Polish citizenship. It is the main authority responsible for legalizing the stay and employment of foreign workers in Poland.
The Department for Foreigners
Affairs handles matters such as:
• Residence Cards,
• Work Permits.
This is the institution where you submit your residence card application and manage all related procedures.
IMPORTANT!
As of 27 April 2026, applications for a temporary residence permit, permanent residence permit, or EU long-term resident status in Poland must be submitted exclusively online via the new version of the Case Handling Module (MOS) platform.
Please remember! You must submit your application no later than on the last day of your legal stay in Poland.
If your application is submitted on time, your stay in Poland remains legal until a final decision is issued, even if your visa expires in the meantime.
Please remember! You are responsible for ensuring that your stay in the Republic of Poland remains legal.
Of course, we are here to provide you with assistance and advice at every stage of the application process.
Addresses in the Silesian Voivodeship
Silesian Voivodeship Office in Katowice Department for Foreigners’ Affairs
ul. Jagiellońska 25, 40-032 Katowice
ul. Damrota 16, 40-022 Katowice
+48 780100935 lub +48 32 6058501
Mailing address:
Silesian Voivodeship Office in Katowice ul. Jagiellońska 25, 40-032 Katowice
Branch Office in Bielsko-Biała Department for Citizens’ and Foreigners Affairs
ul. Piastowska 40, 43-300 Bielsko-Biała
+48 33 813 62 00
ZUS – Social Insurance Institution YOUR “SAFETY UMBRELLA"
ZUS (Social Insurance Institution) is a government institution responsible for collecting social and health insurance contributions and paying benefits such as:
pensions,
disability benefits,
sick leave payments.
If you work legally in Poland, you must be registered with ZUS.
Part of your salary is automatically deducted and transferred to ZUS by your employer — you do not need to do this yourself.
While you work and pay contributions, you receive:
access to public healthcare,
financial support during illness,
pension security for the future.
Addresses:
ZUS Biuro Terenowe
w Gliwicach
Pszczyńska 44a,
44-100 Gliwice
Phone
22 560 16 00
ZUS Oddział
w Zabrzu
Szczęść Boże 18,
41-800 Zabrze
Phone
22 560 16 00
ZUS Inspektorat
w Cieszynie
Bielska 29,
43-400 Cieszyn
Phone
22 560 16 00
ZUS Oddział
w Rybniku
Reymonta 2,
44-200 Rybnik
Phone
22 560 16 00
NFZ – National Health Fund
YOUR FREE HEALTHCARE IN POLAND
Your health insurance contributions paid through ZUS are transferred to the NFZ (National Health Fund). This institution finances treatment in public hospitals and medical clinics.
You pay contributions — you receive FREE medical treatment in clinics marked with the NFZ logo. Your spouse and children can also receive free healthcare if they live with you in Poland. They must be registered through your employer.
If you want to use free healthcare services, you should first register at a local clinic.
There you will:
provide your personal information,
complete the necessary documents,
register with a general practitioner (family doctor).
If necessary, the doctor will refer you to a specialist within the NFZ system.
